Opening Times
5 Days a Week
Closed Tue. & Wed.
10am to 5pm.
Shop Address
Tower Forge, Hilder's Cliff
Rye, East Sussex, TN31 7LD
Phone Orders
01797 229 447
We accept most major
credit cards and are happy
to take phone orders.
Deliveries
Free delivery is available
within 10 miles of the shop.
(on selected items)
We also deliver as far out
as London (£ negotiable).
Stove Operators Manual
Installation Instructions
During installation all local regulations, as well as national and European
standards must be complied with. We will not be held responsible for any faults
that arise due to incorrect installation.
It is important that the chimney is fitted in accordance with the manufacturers
instructions and that it complies with the current building regulations. The
height and position of the chimney terminal should also conform to building
regulations as well as local, national and European standards.
The chimney must be of a high quality, cracks and obstructions must be fixed
or removed. The diameter of the flue should be between 125mm and 200mm.
If it is smaller than the chimney then it will need to be lined by an appropriate
method.
Safety – This appliance must not be installed into a chimney shared with any
other heating appliance. Also there can not be an extractor fan operating within
the same room as the stove as this can cause the stove to emit fumes into the
room.
Fire Cement – Some brands of fire cement are caustic; therefore it is advised
that you avoid skin contact. In the event of skin contact wash immediately with
plenty of soap and water.
Chimney Connection – All existing fireplace openings should be either bricked
up or sealed using a register plate. A short length of flue pipe should then be
used to connect the stove to the chimney. Suitable materials should include
vitreous enamelled (thickness 1.2mm nominal) or stainless steel (grade 316).
All connections between the stove and the chimney-flue are made airtight. The
chimney and the flue pipe must be accessible by having a 'door' on the flue
pipe. Alternately, you can sweep the flue from inside the stove (with the baffle
plate removed).
Safety Clearances – There must be a minimum of 150mm of space left
around the stove once it has been recessed into an opening. This applies to
both the sides and the top. At the rear of the stove there must be at least
50mm, this is to ensure that the stove reaches maximum heat output and also
for access to the rear of the stove. All non-combustible walls closer than
300mm to the stove should be at least 75mm thick.
Hearths – The hearth must be a minimum of 25mm thick and be in accordance
with Building Regulations. It must be made of a non-combustible material.
There must not be any combustible material within a distance of 500mm from
any surface of the stove.
Commissioning – An appropriate period of time must be left for all fire
cement and mortar to dry out upon completion of the installation to ensure that
all of the smoke and fumes are taken from the stove up to the chimney and
emitted correctly. A small fire should be lit first, do not run the stove at full
capacity (i.e. no large fires) for at least 48 hours after completion.
Operating Instructions
WARNING – This appliance MUST be used in correspondence with local
regulations, building regulations and European standards. This appliance is not
suitable for a shared flue system installation. The opening door must be kept
closed at all times, unless you are refuelling, igniting or during the removal of
ash. This is to prevent fumes from venting into the room. If the stove is not
used correctly it will not achieve its optimum output results.
Air Supply – Caution! Parts of this appliance, especially the external surfaces,
will be hot to touch during and after the stove has been alight. Care should be
taken when contact is required. (e.g. use gloves when operating air intake
vents). It is essential for the appliance to have a sufficient air supply for
combustion and ventilation.
Controls – This appliance is fitted with an air wash system which will keep the
heat resistant glass of the fire door clean. This is done by using the controls
attached to the stove. There are two different types of controls, a turning
wheel which operates along a screw thread allowing more or less air to be
taken in and a slider which will open or close control vents placed on the stove.
Ignition – It is recommended that you have several small fires before
operating your stove at its maximum output. This is to allow the paint to cure
steadily and to give a long service life of the paint finish. During this period
there may be an unpleasant smell. Although it is non-toxic you may wish to
ventilate the room by opening doors and windows.
Ash Pan – You should clean the ash pan regularly. Use the supplied 'tool' to lift
the ash pan out of the stove. You should not attempt to empty the ash pan
either while the stove is burning or straight after. Leave at least two hours after
the stove has finished its burn before attempting to remove the ash pan.
Failure to empty the ash pan regularly will lead to ash build up which in time
will lead to damage of the underside of the grate, burnout or distortion of the
grate may be caused.
Shutting Down – Firstly close all of the air controls, starting from the top and
working down. This will cut the air supply to the stove thus shutting down the
fire. During this period if for any reason you wish to re-ignite the fire then start
by opening the air controls at the top, add some more fuel and then open the
controls at the bottom. Re-igniting may not always work; success is in
correlation to the time that has passed after the shutting down process has
commenced.
Fuels – This is a list of recommended fuels compiled by HETAS Ltd.
* Coalite
* Coalite Nuts
* Blazebrite
* Homefire
* Homefire Ovals
* Phurnacite
* Mixed Nuts
* Ancit
* Taybrite
* Sunbrite Doubles
* Cosycoke
* Pureheat
* Supercoke
* Maxibrite
* Newflame
* Supacite
* Fireglo Ovoids
* Dragonbrite
* Anthracite Small Nuts
* Wood Logs
Safety Guidance – FIRES CAN BE DANGEROUS! Do use a fireguard in the
presence of children, the elderly or the infirm. The use of the appliance as an
incinerator and the uses of liquid, unsuitable and non recommended fuels are
prohibited. Below are contact details should you have any difficulties or
problems with burning fuel. It is suggested that you speak to your local
approved merchant first.
HETAS Ltd
Telephone: 01242 673 257
Website: www.hetas.co.uk
Solid Fuel Association
Telephone: 0800 600 0000
Website: www.solidfuel.co.uk
Over Firing – DO NOT OVER FIRE! This can be very dangerous. If any part of
the stove glows red it shows that the stove has been over fired. This means the
stove is being used beyond its design capacity. You should keep an eye on how
it is burning and adjust accordingly. The best thing to do is to reduce the air
intake.
Emissions – Emitted fumes can be avoided if the appliance has been correctly
installed and operated. Fumes most commonly appear during operations of de-
ashing and refuelling.
If fume emissions persist the following measures can be helpful:
* Open doors and windows,
* Let the fire out, or remove the fuel from the stove if safe to do so,
* Check the flue chimney for blockages and clean if required,
* Do not try to re-light the fire before the cause has been identified and
corrected,
* If needed, please seek professional assistance.
In the extreme event of a chimney fire:
* Let others in the house know,
* Call the fire brigade,
* Close all the air controls,
* Move furniture and rugs away from the fireplace and remove any nearby
objects,
* Place fire guard or spark guard in front of the stove,
* Feel the chimney for signs of excessive heat.
Should the wall become hot, move the furniture away and ensure that the fire
brigade can have a command of your roof space in order to check the area for
signs of spread.
Maintenance
Stove Body – Use a soft brush to clean the stove, cleaning must be given after
it has cooled down. The finish can be renewed with the appropriate stove paint.
Baffle Plate – Remove and clean the baffle plate once a month to avoid soot
or fly ash blocking the flue and producing dangerous fume emissions.
Fireproof Glass – Use a proprietary glass cleaner to clean the heat resistant
glass once it has cooled. A badly aimed fire poker, heavy slamming of the door
or moisture from wet logs could crack the glass panels, thus treat them
carefully.
Fire Rope – Fire rope is used around the door and glass. If the rope has
become detached, use an appropriate rope glue to reattach it. Please replace
the rope in case of poor condition.
Flueway and Chimney – Ensure that the chimney, flueway and all connecting
flue pipe is swept regularly. If you use smokeless fuel then sweeping once a
year should be adequate, for wood or other fuels at least twice a year. If the
stove has been fitted to replace an open fire then the chimney should be swept
one month after installation to clear any soot falls which may have occurred
due to the difference in combustion between the stove and the open fire.
